This Privacy Policy explains how WinSpin collects, uses and protects personal information when you create an account, use our site or interact with our services. We take your privacy seriously and set out below the types of information we process, the purposes for that processing, and the choices and rights available to you. If you have questions about this notice you can contact [email protected].
We collect information necessary to provide and secure accounts, process transactions and meet legal obligations. The categories below describe typical data items we may process.
Personal data includes name, date of birth, address, email, telephone number and identity documents when required for verification (KYC). We also collect payment and billing details necessary to accept deposits and process withdrawals.
Technical data covers IP addresses, device and browser information, operating system, language settings, and information about how you use our website (pages visited, session length, errors). This helps us maintain site security and performance.
We record transactional data such as deposits, withdrawals, game activity, bets, wins/losses and timestamps. Account activity logs and customer support records are retained to resolve enquiries and meet regulatory requirements.
We use information to operate and improve our service, including:
We maintain administrative, technical and physical measures designed to protect personal data from unauthorised access, loss or misuse. Access to your information is restricted on a need-to-know basis and we require service providers to implement appropriate safeguards.
We use cookies, local storage and similar technologies to remember preferences, support login and optimise site performance. Third-party analytics and advertising partners may also place cookies to provide aggregated insights. You can manage cookie preferences through your browser settings or the cookie controls on the site.
You have rights regarding your personal data, including the right to access, correct and, in certain circumstances, request restriction or deletion of your information. You may also object to certain processing and request portability where applicable. To exercise a right, contact [email protected].
We will respond to verified requests to access or correct personal data. Deletion requests may be subject to our need to retain information for legal, regulatory or legitimate business purposes; where retention is required we will explain the reasons.
We share data with third parties only as necessary to provide services: payment processors, identity verification and anti-fraud providers, compliance partners, IT and analytics vendors, and where required by law or to protect rights and property. Where possible we limit the shared information and require partners to protect it.
We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, notified to account holders. Check this page regularly for the latest version. If you have questions about how Win Spin handles personal data, contact [email protected].
