Long Incense Stick Holder | Incense Burner

Our products are crafted by us using materials such as concrete and Jesmonite. Jesmonite, also called eco concrete, is a durable and sustainable acrylic modified cementitious composite.

What material is used to make a specific item is specified in the product description under each product.

Our products are sealed and splash proof. Although they are water-resistant, please make sure any excess water and liquids are always wiped off for better longevity of your items. Prolonged contact with liquids and waxes may lead to the material absorbing them, causing marks.

Due to nature of material and products being handmade, each item is unique and colours and marbling may vary. Please note that colours may slightly differ from what you see on screen due to different monitor calibration settings. Please contact us if you require any more information or images.

Due to nature of material, natural air bubbles and light veining may be present, these appear during the setting process of the material.

These variations are not considered defects, unless they affect the functioning of the product. We think they add its own characher and uniqueness to the handmade item.

Our products are sealed and splash proof. Although they are water-resistant, please make sure any excess water and liquids are always wiped off for better longevity of your items. Prolonged contact with liquids and waxes may lead to the material absorbing them, causing marks.

• Handle with care
• Avoid contact with sharp object to prevent scratches on a surface
• Wipe with a soft soapy cloth or sponge
• Not dishwasher safe
• Not for use with food
• Do not use as a cutting surface

Please see our Shipping Policy and Return & Refund Policy for more detailed information.

Processing time

Our processing time may differ. Please refer to the announcement header at the top of the website and estimated delivery times at checkout.

Our processing time for made-to-order items is 7-10 working days.

Sale items are ready to ship, and if your order consists solely of sale items, it will be dispatched within 2-3 working days.

If you need your order to arrive before a specific day, please contact us prior to ordering and leave an order note when placing an order. We'll do our best to accommodate your request if possible.

UK Delivery

Once dispatched, we expect UK orders to arrive within 1-2 or 2-4 working days, depending on the chosen shipping method.

Please be aware, that during the holiday season some areas of the country may experience some delays.

International Delivery

Deliveries outside of the UK are typically expected to arrive within 6-7 working days. However, please be aware that international orders may experience delays due to customs.

Returns

We hope that you'll be happy with what you buy. If you require any product detail clarification like size, colour, or anything else, please get in touch with us, we would be happy to assist.

You have 14 days after receiving your item to request a return. More information can be found in our return policy page.

Packaging

Our packaging is recyclable and eco friendly.

Contact Us at info@merakiboutiquehome.co.uk

or

Instagram - @meraki_boutique_home